AWAYCO UNIFIED COMMERCE

Delivering an e-commerce solution for retail leaders, Awayco is powerful technology to unify and integrate your e-commerce infrastructure. Provide your customers with an intuitive platform for their retail needs, integrate your services and applications to enable your sales and service staff to serve the customer where they want to transact, and launch new value propositions to stay at the cutting edge of retail innovation. Awayco helps you become the leader in your industry and navigate the future of e-commerce with a powerful engine driven by integration, simplification and sustainability.

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Meet our customers and Partners

Today’s customers expect...

Frictionless service between online and on-site

As shopping habits shift to a mixed online/in-store experience, customers prefer retailers who can provide a frictionless omni-channel experience. Shoppers want to pick up what they need now, and order in what they want later.

Loyalty in exchange for rewards and service

Retailers build a loyal customer base when they can provide personalised and meaningful rewards for returning customers. Shoppers prefer not to switch favourite retailers if they are rewarded for their loyalty and services are delivered conveniently.

Digitally-enhanced shopping experience

Shoppers are often drawn to retailers that offer an on-line experience that matches or exceeds their in-store experience. Retailers who fail to provide online services are rapidly falling out favour with younger shoppers.

Flexible purchasing options

Fintech’s have created a multitude of choices on how shoppers spend. Shoppers now expect flexible payment options whether they shop in-store or online.

Sustainable retail practices

Shoppers are more eco-conscious than ever. Brands that offer sustainable retail practices such as product rentals and second-hand marketplaces are growing in popularity.

Awayco enables your business to create a unified e-commerce experience whatever apps and services you use

Integrations included, 100% configurable

Website
Point of Sale
Marketplace
Application
Wholesale
Net Promoter Score
Subscription
Booking and Experience

Digital-Commerce Features

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Merchant Management

Manage your merchants and streamline your supply chain.

Loyalty & vouchers

Create robust loyalty programs and reward loyal customers with perks and vouchers.

Subscriptions

Easily create recurring revenue by enabling periodic subscription sales for your products. Allow your customers to choose the subscription period and configure the deal that best suits them.

Click & collect

Give your customers the flexibility to ship their products to their doorstep, or setup click and collect orders to various locations.

Inventory Management

Synch inventory between multiple distribution centres, branches and integrate with your existing fulfilment providers.

Advance Promotions

Create, plan and run advanced promotions based on brand spend, basket size, gifts and more.

Multi-Branch

Allow your customers to see product availability and services across multiple retail branches whilst offering a seamless online shopping experience for your customers.

Single Sign On (SSO)

Cross-channel customers record to make online shopping frictionless and customer service intelligent.

Any payment

Integrate with any 3rd party payment provider as well as utilise brand points, vouchers and BNPL.

Point of Sale (POS)

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Cloud based or On Premises

Deploy to your own cloud infrastructure or can be managed by our in-house engineers.

Loyalty and vouchers

Point of Sale includes a built loyalty and voucher system or can integrate into your existing system.

Inventory Management

Integrate with your inventory system and enable in-store staff to easily manage inventory through Awayco Point of Sale.

Mobile and Tablet device

Cross-device compatibility allows Point of Sale to be deployed to highly mobile workforces whilst offering robust usages on larger devices.

Customer information

Never miss a detail with Awayco Point of Sale. All customer information, transactions, shopping habits are available from a single Point of Sale.

Product lookup

Lookup your inventory from a single portal, wether you need to know backorders or branches that stock the same product.

Tap and Pay

Hardware and software integration made seamless with all major payment providers including Buy Now, Pay Later (BNPL).

Application (iOS and Android)

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Personalisation

Native apps can access device-specific information and track user behaviour, which can be used to personalize the app experience and recommend products.

Push Notifications

Create customer push notification tailored to your customers behaviours and expectations.

Loyalty and vouchers

Create robust loyalty programs and reward loyal customers with perks and vouchers

Subscription

Easily create recurring revenue by enabling periodic subscription for you products. Allow your customers to choose the delivery period and configure the subscription to how it suits them.

Click and collect

Give your customers the flexibility to ship their products to their door or setup click and collect orders to various locations.

Inventory Management

Synch inventory between multiple distribution centers, and branches and integrate with your existing fulfilment providers.

Advance Promotions

Create, plan and run advanced promotions based on brand spend, basket size, gifts and more.

Single Sign On & Biometric

Cross-channel customers record to make online shopping frictionless and customer service intelligent.

Any Payment

Integrate with any 3rd party payment providers as well as utilise brand points and vouchers

Marketplace

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Vendor Reviews and Rankings

Build reputation and integrity within your marketplace with our built-in review and ranking tools.

Booking Portal

On-board customers through any channel with our easy-to-embed booking portal that works anywhere.

Vendor Portal

Allow your vendors to manage their own time, bookings and offerings through our custom-branded vendor portal.

Transactions & Appointment

Stay on top of the money and time. View all transactions and appointments of your vendors in one place.

Manage bookings

Create, plan and configure different service templates for your vendors. Manage all service bookings from one dashboard.

Vendor screening

Easily create a custom vendor screening workflow and manage all vendors with one tool.

Vendor onboarding

Capture important details from your vendors and automate the onboarding process.

Booking Engine

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Fully configurable bookings

Allow your team to create and manage booking the way you like. Configure payment, duration, availability, booking notice and resource management all with one too..

Automated Nofication

The booking engine can automatically send emails and SMS reminders to customers to confirm their appointments or deliveries, which can help to reduce no-shows and increase customer satisfaction.

Data Management

The booking engine can store customer information, such as contact details and purchase history, making it easy for the retail company to keep track of customer preferences, and offer personalized deals and offers.

Booking Management

The booking engine can also be used to process payments and manage customer orders, which can help to reduce administrative tasks and improve efficiency.

Inventory Sync

Booking engine can be integrated with the retail company's inventory system, allowing it to automatically update stock levels and availability as customers make reservations.

Online reservations

Customers can browse available products, select the products they would like to purchase, and schedule an appointment or delivery time.

Subsriptions

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Reminders & Notifcations

Keep your customers informed of upcoming subscriptions, deliveries or changes.

Seamless Checkout

Unified checkout process allows your customers to complete their orders in just one sitting no matter the contents of the cart.

Robust and Flexible API

Allow your customers to fully customize their subscription experience, from frequency, date of delivery, user’s address to payment.

Any Payment

Integrate with any 3rd party payment providers as well as utilise brand points to give your customers the flexibility in payment.

Recurring Billing

Create, manage subscriptions and set up recurring billing in less than 3 steps to maximise your business's total revenue.

Wholesale

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Intuitive Customer Portal

User-friendly interface gives your customers all the power and flexibility to set up, edit and decide how and when they want their shipment to be delivered.

Multi Branch

Allow your customers to see product availability and services across multiple retail branches whilst offering a seamless online shopping experience for your customers.

Time slot & Calendar Management

Create and manage promotion time slots for all suppliers through an intuitive and visually appealing timeline/calendar view.

Forecast & Analysis

Anticipate and plan for future performance with the analytics historical data provided and the forecasting feature built into the platform.

ERP Integration

Easily manage and streamline business operation from all platforms with our ERP integrated in to wholesale portal.

Inventory Lookup

Sync inventory between multiple distribution centers, branches and integrate with your existing fulfilment providers.

Advance Promotions

Create, plan and run advanced promotions based on brand spend, basket size, gifts and more.

Real-time Collaboration

Efficiently collaborate with suppliers and partners in real-time via our streamlined communication and approval systems.

Single Sign On (SSO)

Cross-channel customers record to make online shopping frictionless and customer service intelligent.

Supplier Onboarding

Easily onboard your supplier with our built-in tutorial and training documents.

UNIFIED E-commerce
GET TO KNOW AWAYCO TODAY

Allow us to help you imagine the future of your retail business and leverage the full power of retail e-commerce.

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E-Commerce journey

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Built for scale

Customisable features

Integration ready

Dedicated customer support