Awayco Clienteling

Smarter Insights.
Stronger Relationships.

Turn customer insights into lasting loyalty

Connect & Convert

Enable store associates to communicate with customers directly through the Awayco Mobile POS App.

Accuracy Icon - Quantum | Webflow Template

Intuitive Messaging

Message customers in a familiar interface that requires virtually no training to master.
AI Icon - Quantum | Webflow Template

Remote Sales Made Simple

‍Swiftly assemble a shopping cart for customers and share with a single tap.
Development Icon - Quantum | Webflow Template

Template Ease

‍Respond to customers with template messages, or add products and payment links directly into the chat.

Know Your Customer

Deliver rewarding in-store experiences — built for the way enterprise retailers do loyalty.

Accuracy Icon - Quantum | Webflow Template

Customer Lookup

Full customer database access, a tap away for on-the-spot engagement.
AI Icon - Quantum | Webflow Template

Remember Next Time

‍Build and refine customer profiles for personalized future interactions.
Development Icon - Quantum | Webflow Template

Get in Touch

Directly reach out using a variety of methods. Whether it's a rapid phone call, an email, or leveraging Awayco Clienteling, connectivity is effortlessly facilitated.

See it working in a real store

Walk through how Awayco clienteling connects customer insight to every conversation — online, in-app and on the shop floor.

Customer Interaction Across All Channels

See all touchpoints between your brand and your customer across channels.

Accuracy Icon - Quantum | Webflow Template

Hassle-Free Return

Message customers in a familiar interface that requires virtually no training to master.
AI Icon - Quantum | Webflow Template

Complete Customer Journey

See your customers' history with your brand across channels, including purchases, customer service requests, and more.
Development Icon - Quantum | Webflow Template

All Interactions

Visualize all customer interactions, including which associate helped with which purchase.

Our Clients

Core Products

Powering the next generation of retail

Smart, connected products designed to simplify operations and increase sales.

Mobile POS

Turn any Android device into a powerful point-of-sale. Speed up checkout, assist customers anywhere in-store, and stay connected with real-time inventory and loyalty features.

  • Queue-free checkout
  • Real-time inventory
  • Loyalty built-in

Retail AI

Turn your retail data into smarter decisions. Use AI-powered insights to improve performance, predict demand, and deliver more personalised customer experiences.

  • Demand forecasting
  • Sales & trend insights
  • Smarter customer targeting

Mobile App Studio

Build and launch branded retail apps faster. Create seamless mobile experiences that keep customers engaged and make shopping easier across every touchpoint.

  • Faster app launches
  • Better customer engagement
  • Mobile-first loyalty & offers
FAQs

Frequently asked questions

01

What is Awayco Clienteling?

Awayco Clienteling is clienteling software for Australian retail chains. Store associates use the Awayco Mobile POS app to see each customer's profile and purchase history across store, web and app, message them directly, and send them a ready-to-buy cart.

02

Who is Awayco Clienteling for?

Australian retail chains that want store teams to build lasting relationships with customers. Associates use the Awayco Mobile POS app to see each customer's profile and purchase history across store, web and app, message them directly, and send a ready-to-buy cart.

03

How do store associates message customers through Awayco?

Associates can message customers directly from the Mobile POS App using a familiar, easy-to-use chat interface that requires little to no training. They can send template messages, share products, or include payment links right in the conversation.

04

Can associates build a shopping cart and send it to a customer remotely?

Yes. Associates can quickly assemble a cart for a customer and share it with a single tap, making remote selling simple — ideal for following up after an in-store visit or fulfilling a phone/online enquiry.

05

Does Clienteling show a customer's full history across channels?

Yes. Awayco brings together all touchpoints between your brand and a customer — purchases, customer service requests, and more — into one view, including which associate assisted with which purchase, so every interaction is visible regardless of channel.

06

Do I need separate systems to check inventory across stores and warehouses?

No. Clienteling connects to Awayco's omnichannel inventory visibility, so associates can see accurate stock levels across stores, warehouses, 3PLs, and pop-ups directly from their phone — no need to call other locations.

Blog

Our latest news & articles

Discover what we’re building—and what’s next in retail tech.