Awayco Appointments · Now live at Petstock

Every booking, a better sale.

Appointment scheduling built for enterprise retail — personalised journeys, smart reminders, and a seamless handoff to the store floor.

Awayco Appointments on device

Trusted by leading retailers

Customer experience

Make every visit feel personal

01
Rich customer profiles
Every booking arrives with context — purchase history, preferences, and loyalty status — so associates greet customers ready to sell.
02
Automated reminders
Cut no-shows with confirmations and follow-ups that include one-tap reschedule and cancellation links.
03
Booking, everywhere
Customers book from your website, a text, or an email — or your associates book for them, proactively.
Personalised booking journeys on two devices
Appointment management on device
Operations

Scale service without losing control

One system for millions of bookings across every location, region, and language — with a live view of your whole team's day at the individual, store, or regional level.

1M+
bookings managed
100%
of locations, one view
0
training required
Flexibility

Ready for whatever retail does next

The omnichannel enabler
Fully integrated with Awayco Mobile POS — the online cart flows into the in-store appointment and straight through to checkout, in one connected journey.
Smart routing
Intelligent assignment sends every booking to the right associate, automatically.
Flexible scheduling
Geolocation-based, store events, invite-only, complex types — customers book when and where it suits them.
Fully yours
Customised to your brand end to end — a familiar interface your team masters with virtually no training.
CASE STUDY · JUST LAUNCHED

Petstock is live on the new Awayco Appointments

Australia's leading pet retailer now runs grooming, vet, and in-store service bookings on Awayco — one connected experience from app to store floor.

Read the case study →

See Awayco Appointments in action

A 30-minute walkthrough, tailored to your stores.

Book a demo →