ThredUp's AI bill outran its CEO's expectations. Why retailers should meter AI like a utility, and who should own the bill.
Woolworths, Bunnings and Kmart now run AI shopping assistants. A plain guide to how they work, what they cost and where they fail.
Amazon blocked Meta's Muse agent. Why Australian retailers should set terms for AI shopping agents rather than shut them out.
What agentic commerce is, how OpenAI’s ACP and Google’s UCP and AP2 work, and what Australian retailers should do before customers start buying through an AI agent.
US retailers talked AI on their Q2 calls and filed almost none of it. A discipline for Australian boards heading into AGM season.
What AI product recommendations actually do, who in Australia has shipped them, and where they go wrong.
