US retailers talked AI on their Q2 calls and filed almost none of it. A discipline for Australian boards heading into AGM season.
What AI product recommendations actually do, who in Australia has shipped them, and where they go wrong.
Explore practical ways retailers can deliver personalisation without AI, and understand when rule-based approaches are the right choice over machine learning.
Reframe website personalisation as a commercial growth lever — and learn how leading retailers use it to drive measurable profit, not just engagement metrics.
Uncover the most common reasons personalisation strategies fall short and learn how to avoid the pitfalls that prevent retailers from seeing real results.